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Enable Third-Party Cookies

In order to successfully login to the CCC Application Portal you may need to ensure that third-party cookies are enabled on your web browser.

Each web browser is different in how to do this and which device you are using may also impact the process.

On this page, please find links and instructions to some of the more popular web browsers’ process for enabling third-party cookies.

Return to Application Portal

Google Chrome

Please visit Google Support’s “Delete, allow and manage cookies in Chrome” help page for instructions.

Laptop or Desktop Computer – PC & Mac:

  1. Open a Chrome window
  2. At the top right of the browser, select the vertical three dots
  3. Select ‘Settings’
  4. Select ‘Privacy and security’ > ‘Third-party cookies’
  5. Under “Sites allowed to use third-party cookies,” select ‘Add’
  6. Enter the web address
    1. Insert a [*.] before the domain name
    2. *.ccc.ca.gov
  7. Select ‘Add’

Please note that Incognito windows in Chrome always block third-party cookies and should not be used to access the CCC Application Portal.

Android / iPhone / iPad

  1. Open Chrome
  2. Go to ccc.ca.gov
  3. Tape the lock icon > ‘Site Settings’
  4. Set ‘Cookies’ to ‘Allow’

Microsoft Edge

Please visit Microsoft Support’s “Manage cookies in Microsoft Edge: View, allow, block, delete and use” help page, or follow the instructions below.

Desktop and Laptop Computer — PC & Mac:

  1. Open an Edge browser window
  2. Select ‘Settings and more’ — three dots in the upper right corner
  3. Select ‘Settings’ > ‘Cookies and site permissions’
  4. Select ‘Manage and delete cookies and site data’
  5. Navigate to ‘Allow’ section
  6. Select ‘Add’ to enter the site’s URL: ccc.ca.gov

Android / iPhone / iPad

  1. Open Edge
  2. Tap the three dots > ‘Settings’
  3. Tap ‘Privacy and Security’
  4. Tap ‘Cookies’
  5. Choose ‘Allow all cookies’

Mozilla Firefox

Please visit Mozilla Support’s “Third-party cookies and Firefox tracking protection” support page, and scroll down to “Enable third-party cookies for specific sites” section for instructions, or follow the steps below.

Desktop and Laptop Computers — PC & Mac:

  1. Visit ccc.ca.gov in a Firefox web browser window
  2. To the left of the address bar, click the shield icon
  3. Toggle off the Enhanced Tracking Protection for the site
    1. A blue bar with a white circle inside of it
  4. The page will re-load with third-party cookies enabled

Android / iPhone / iPad

  1. Open Firefox
  2. Visit ccc.ca.gov
  3. Tap the lock/shield icon in the address bar
  4. Turn off Enhanced Tracking Protection for the site

Apple Safari

Please visit Apple Support’s official webpage and search for topics. Apple Support does not provide an official solution, but below are options CCC staff found online, please refer to Apple Support for the latest fixes.

Desktop and Laptop Computers — Mac:

  1. Open Safari
  2. In the top menu, click on Safari, then select ‘Preferences’
  3. Go to the Privacy tab
  4. Under the ‘Cookies and website data’ section, uncheck ‘Block all cookies’
  5. Ensure ‘Prevent cross-site tracking’ is unchecked (this allows third-party cookies)
  6. Close the preferences window and restart the application if necessary

iPhone / iPad

  1. Open Settings
  2. Scroll down, tap Apps, then Safari
  3. Under ‘Privacy & Security’ toggle off ‘Prevent Cross-Site Tracking’
  4. Tap ‘Advanced’, ensure ‘Block All Cookies’ is off
  5. Close Settings

Brave

For instructions regarding the browser Brave, please visit their Help Center.  

Desktop and Laptop Computers — PC & Mac:

  1. Open Brave
  2. Go to Settings > Shields
  3.  Under “Block cookies,” select “Allow all cookies”

Android / iPhone / iPad

  1. Open Brave
  2. Menu > Settings
  3. Brave Shields & Privacy
  4. Block cookies → “Allow all cookies”

 

Opera

For instructions regarding the browser Opera, please visit the Opera Help page’s cookies section.

Desktop and Laptop Computers — PC & Mac:

  1. Open Opera
  2. Settings > Privacy & Security
  3. Cookies and site data
  4. Turn off “Block third party cookies”

Android / iPhone / iPad

  1. Open Opera
  2. Tap Opera icon > Settings
  3. Privacy > Cookies
  4. Select “Allow all cookies”

 

Vivaldi

For instructions regarding the Vivaldi, please visit their Privacy and Security section for managing browser cookies.

Desktop and Laptop Computers — PC & Mac:

  1. Open Vivaldi
  2. Settings > Privacy
  3. Cookies → “Accept all cookies”

Android Only (Not available on iPhone or iPad)

  1. Open Vivaldi
  2. Settings > Privacy > Cookies
  3. Choose “Accept all cookies”